Business Process Expertise (Primary Requirement): Deep operational understanding of Sales, Marketing, and Customer Success functions, including methodologies, funnels, lifecycle management, and retention strategies.
Requirements Translation & Solution Design: Ability to partner with non-technical stakeholders, translate business needs into scalable CRM solutions.
Experience with Other CRMs (Zoho, HubSpot, etc.) highly desirable.
Data Management & Migration: Data cleansing, deduplication, migration projects. Familiarity with Salesforce Data Loader expected.