We're looking for a Sales Trainer to join our team in Johannesburg to confidently deliver training that continuously improves the content and delivery styles for new trainees and existing agents. 

Responsibilities

• Facilitate training group as per Client curriculum requirements


• Transfer of skills into different campaigns and accounts required for various industries


• Conduct Training Needs Identification as per project requirements and report findings


• Attend Quality Calibration sessions and ensure variance is less than 5%


• Take Calls for minimum 4 hours each month


• Attend TTT with client or Master Trainer and ensure period sign off/certification is up to date


• Self-upskill on industry updates and relevant knowledge


• Communicate with team on Knowledge and Skill updates for relevant campaigns


• Coordinate with OPS manager to help transition a...