Position Overview
Top reasons to work with TDCX
Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission? Responsible for the day to day management of the contact center to ensure that KPIs are met.
Work closely with the teams to achieve Qualitative targets specified by the Client
Establish work procedures and processes that support the company and departmental standards, procedures and strategic directiv...