Qualifications Bachelor's Degree or Diploma in Business Management, Finance Minimum of 3 years experience in a Sales or Customer Service Team Leader role, with an advantage of Sales Principles and Customer Service Practices Working knowledge of Salesforce and SAP would be an advantage Knowledge of Pre-Payment and Revenue Management Products is advantageous Strong written and verbal communication skills Negotiation and Networking skills Professional approach Commitment to Customer Service High Levels of Integrity and Confidentiality Responsibilities Customer interface: Serving as the liaison between the Company and the Customer, nurturing and enhancing business relationships Customer Satisfaction:ensuring prompt and accurate responses to customer inquiries about orders, quotations and deliveries, aiming to improvecustomer satisfaction levels Support and Coordination: Assisting the Commercial Business Managers, coordinating sales orders, and handling customer credit facilities for timely...