We are a leading luxury bridal boutique based in Singapore, serving brides from around the world with designer bridal gowns and a highly personalized, white-glove experience.
We are looking for a Client Relations & Operations Senior Executive who is warm, meticulous, emotionally intelligent, and highly responsive. This role is ideal for someone who genuinely enjoys caring for clients, keeping things organized, and ensuring no detail falls through the cracks.
You will play a critical role in ensuring smooth communication and operational coordination across the boutique. You will: replying to client inquiries promptly and professionally ensuring no messages or follow-ups are missed supporting backend sales operations and payment coordination coordinating appointments and schedules accurately updating CRM and operational systems meticulously handling emotional or escalated client situations calmly and professionally supporting communication flow across Sales, Operations, and Finance...