Process sales orders accurately and promptly, providing order acknowledgment and delivery updates to customers
Prepare Proforma Invoice / DTIN for customers when required
Apply contract pricing according to company policy and agreed payment terms
Create Purchase Orders and send to suppliers
Follow up with suppliers for order confirmation and delivery timeline
Update order details and supplier acknowledgments in SAP / ERP system
Coordinate with Finance to ensure timely payment to suppliers for smooth delivery
Work closely with Operations and Production teams to prioritize urgent orders
Create part codes in IMS when new items are required
Assist with sample requests and approval submission
Prepare credit note requests and complete GCM documentation when required
Perform ad-hoc administrative and sales support duties as assigned
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