Job Title: Creation Manager / Supervisor

Location : BGC

Arrangement/Shift: Full-Time/Onsite; 11PM to 8AM

Key Responsibilities:

Team Leadership & Supervision

• Coach and mentor Sales Assistants to achieve performance targets.
• Monitor daily activities (calls, follow-ups, CRM) to ensure quality and productivity.
• Conduct performance reviews, provide feedback, and support onboarding/training.

Sales Operations & Frontline Engagement

• Handle inbound/outbound sales activities and support client inquiries and job postings.
• Lead by example in sales communication and client management.
• Oversee call quality, CRM accuracy, and workflow efficiency.
• Identify and implement process improvements to drive results.

Reporting & Performance Tracking

• Track KPIs (calls, conversions, pipeline progress).
• Prepare reports and analyze data to identify trends an...