Key Responsibilities:



Supervise a team of sales associates to monitor the effective completion of their duties and responsibilities.



Conduct daily operational assessments to ensure team growth and efficiency.



Monitor daily production and releases, providing regular updates on the team’s operational status.



Maintain strong client and employee engagement to ensure delivery of quality service.



Implement sales strategies and action plans aligned with company objectives.



Prepare and submit regular reports on team performance to the Immediate Superior.



Assist the Sales Team Leader in meeting targets. Acts as Officer-in-Charge in the absence of Sales Team Leader of if instructed by Management



Handle client complaints or concerns escalated by staff, ensuring timely and appropriate resolution.



Perform other related duties and responsibilities as may be ...