Position Overview
Location: The Curve, BGC, Taguig (Onsite)
Shift: Night Shift (11:00 PM – 8:00 AM)
Employment Type: Full-Time
Salary: PHP 47,000
Job Summary
We are looking for a results-driven Sales Supervisor (BPO) to lead and manage a team of Sales Assistants in a fast-paced contact center environment. This role is responsible for driving sales performance, ensuring quality customer interactions, and improving operational efficiency through coaching and process optimization.
Key Responsibilities
Team Leadership & Supervision
• Coach, mentor, and motivate Sales Assistants to achieve sales targets
• Monitor daily performance including calls, follow-ups, and CRM usage
• Conduct performance evaluations and provide regular feedback
• Support onboarding and training of new team members
Sales Operations & Client Engagement
• Handle inbound and outbound sales activities and client inquiries
<...