Position Overview
We have an excellent opportunity for a Service and Sales Administrator, where you will be responsible for ensuring that sales and field service operations in Iberia are delivered to the highest standard. This is a unique opportunity to utilise your strong administrative skills to support two teams within our Global growing business.
Responsibilities include, but are not limited to:
- Scheduling service visits and ensuring best planning for service works, including all tasks related with service agenda
- Using our ERP/CRM and using the information to improve overall efficiency of dealing with customer support
- Making sure all documents are updated and filed correctly, once required for Field Service Engineer to join customer sites
- Liaising with regional teams (sales, administration and logistics) to ensure a high level of collaboration for all aspects of customer support
- Understanding all sales and services processes whils...