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Summary

To recruit new customers and maintain existing customer portfolios.

Responsibilities Assist customers Greet the customer in a friendly tone of voice. Introduce yourself to the customer. Be polite, helpful and courteous at all times. Know your store. Know your products. Listen carefully to the customer's needs & requirement, ask open ended questions to find out all the information required. Satisfy the customer’s query and requirements Find out what else you can help the customer with. End off in a polite and friendly way. Deal with queries Listen carefully to the customer's request/complaint Ask open ended questions to find out all the information required. Satisfy the customer’s query. If you cannot satisfy the customer - find someone who can. If necessary, take down the customer's details and the details of the query. Find out what else you can help the customer with. End off in a polite and friendly way. Dea...