Position Overview

MCI is a fast‑growing tech‑enabled business services company operating a large call center footprint across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across industries such as healthcare, retail, government, education, telecom, technology, e‑commerce, and financial services.

We’re looking for Sales Representatives to support a variety of campaigns for major brands worldwide. In this role, you’ll connect with prospective and existing customers, promote products and services, upsell where appropriate, and deliver exceptional customer experiences. You will receive industry‑leading training to help you thrive and grow.

Position Responsibilities

• Make outbound and receive inbound calls professionally and courteously.
• Educate customers on products and services and identify upsell opportunities.
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