Position Overview
Process Specialist - Tech Support Qualification Graduate (exclusion: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo
Responsibility Stakeholder/Business Management - They serve all client business divisions with the client side interactive components using JavaScript / JQuery, Ad development through various mobile Ad producer tools, creating expanded ads with page redirects with customize animation and image galleries etc.
- Design/Develop Creative artifacts for Ads as per client supplied brief and within brand and design guidelines.
Web - Develop internet / intranet web pages in the prescribed format adhering to client requirements within agreed TAT.
Customer Relationship Management - Provide information, educate customer to update trackers, update required applications & tools and keep SME and TL informed of new issues.
For Voice processes Only ...