Duties & Responsibilities

• Use skill and/or experience assisting customers before, during, and after purchases to satisfy customer needs.
• Must offer excellent customer service to all walk-in and calling customers.
• Receive payment or obtain credit information.
• Properly prepare stock for customer transportation.
• No unacceptable delays in responding to customer queries or complaints or answering incoming calls.
• Contact customers to arrange collection or delivery of stock as per Branch closing procedures.
• Maximise profitable cash and credit sales for fabric, wallpaper, decorator’s touch products, décor accessories, and paint.
• Maximise the sales value of each transaction through add-on sales.
• Sales and Gross profits meeting are exceeding target.
• Number and average value per cash transaction meet or exceed targets.
• Admin
• Ensure that company documents processed ...