Berry Recruitment are NOW hiring for a committed and experienced Customer Service Administrator to work for a company in Abingdon, Oxfordshire

Role: Sales Order Administrator

Salary: £28,000 per annum

Location: Abingdon, Oxfordshire

Hours: 9am - 5pm, Monday - Friday

Key Responsibilities of the Customer Service Administrator:

Processing orders received from customers via email
Processing orders received from customers via amazon portal
Assist in the effective liaison, support and assistance between customer services department and Rest of organisation (particularly sales department)
Maintaining mechanisms for surveying and measuring customer satisfaction and disseminate
Feedback to the appropriate internal entities
Using the crm system to manage the functions of receiving, assessing, analysing, resolving and Documenting customers' issues and complaints in accordance with agreed requirements
Generate daily metrics report and se...