Sales Operations for Automotive OE with the respective responsibility for various customers within defined territory.
Interface to external & internal stakeholders for all quote-to-order & order-to-cash related Sales Operations tasks, supporting vertical in relation to Automotive OE.
Coordinate quotation process for designated customers in close alignment with the Vertical Sales, including coordination of technically detailed packages.
Regular direct external customer dialogues to investigate on customer satisfaction with the purpose to constantly develop & maintain the customer journey.
Customer Master data coordination.
Administration of contracts and agreements with customers.
Contribution to commercial excellence through supporting continuous harmonization & standardization of tools & processes within the BA and segment, e.g. CRM tool implementation.