Who we are

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

What You'll Do

As a Sales Operations Analyst, you will play a critical role in supporting the effectiveness and growth of our commercial organization. You will partner closely with Sales, Marketing, Revenue Operations, and Leadership teams to improve processes, generate insights, and enable data-driven decision making across the business.

Lead Management & Pipeline Support