Position Overview
The Sales Manager supports the store's management team by implementing the appropriate field action plans in order to achieve the objectives. He/she is the reference point for sales and customer relations within the boutique and supports the team in order to bring the Balmain Signature to life. He/she is an ambassador of our House.
Missions:
Sales & Customer Relations
- Be the customer relations / sales referent within the shop;
- Ensure the best welcome and service to customers according to the current rules;
- Take care of customers and develop sales: introduce the products and the brand's universe to customers, define their needs, be a force of proposal with regard to our product offer, finalize sales, develop cross-selling, multiple and complementary sales, ensure product exchanges, take care of special orders, etc.;
- Develop customers' loyalty and the store's customer file;
- A...