Join Bray Controls Canada as a Technical Inside Sales Manager, focusing on customer satisfaction and team excellence. This role requires strong leadership, technical skills, and a comprehensive understanding of industrial products.
You will oversee the inside sales and customer service teams, ensuring high-quality support for customers in Canada. Your expertise in valves and control systems will be key to maintaining timely and accurate customer communication, including managing RFQs and complaints.
Key Responsibilities:
• Lead and support inside sales and customer service teams
• Hire, train, and conduct performance evaluations
• Respond to pricing inquiries and maintain technical accuracy
• Manage customer relationships and order processing
• Collaborate on internal team initiatives and CRM campaigns
Requirements:
• Management experience: 3–5 years required
• Bilingual in English and French
• 10+ years of experience in industrial customer service
•...