Staff Management

• Set targets, performance plans, and rigorous, objective standards for sales representatives.
• Meet with reps one-on-one weekly to review performance, progress, and targets. (Weekly)
• Deliver deep performance reviews for each individual rep once or twice per year. (Semiannually or annually)
• Coach individual sales representatives one-on-one through phone work and prospecting help sessions to help them improve sales performance. (Weekly)
• Participate in spontaneous sales call rides and planned field days. (Semi-monthly or monthly)
• Counsel, support, discipline underperforming sales representatives.
• Develop a scalable sales process and ensure representatives adhere to it correctly.
• Ensure that reps use sales technologies, such as a CRM, correctly.
• Plan and implement training programs. Hold regular skills training sessions with internal or external sales trainers. (Monthly)