Key responsibilities & duties:

• Ensuring that budgeted sales targets are met for internal and external sales.


• Opening and following up on new accounts and loyalty accounts.


• Making sure all customer details are updated op the system, should anything change.


• Assist debtor’s lady with any account queries.


• Processing of invoices.


• Setting specials and monitoring of slow-moving stock on a daily basis.


• Assist sales’ people with delivery issues.


• Follow up on deliveries to customers.


• Answering of incoming calls and converting enquiries into sales.


• Following up on leads.


• Ensure that walk-in account and cash customers are served promptly by all sales staff.


• Handling of customer complaints.


• Updating and correcting the cost/selling prices on computer.


• Updating Discount Matrix on a regular basis.

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