Location - Dehradun, Roorkee, Gwalior, Haridwar, Bhubaneswar, Jalandhar, Bangalore, Delhi, Jaipur, Ghaziabad, Indore
Role Overview:
The intern will be responsible for supporting the end-to-end loan facilitation process at assigned educational institute partners. The role involves direct customer interaction, clear communication of loan-related policies, and coordination with internal teams to ensure a smooth and satisfactory customer experience.
Key Responsibilities:
• Interact with customers at assigned educational institute partners.
• Explain the loan process in detail, including EMI debit schedules, loan closure procedures, and
cancellation policies.
• Complete the end-to-end loan processing for customers in an accurate and timely manner.
• Ensure customer satisfaction throughout the loan journey.
• Handover customer data to the designated Propelld Relationship Manager or Sales Manager upon completion of the loan process for further service and support.