5.5 DAYS work week.

• Answering incoming calls and replying email.
• Provide quick response to customer enquiry.
• Follow up the quotation within 24 hours.
• Oversee end-to-end process of customers’ orders (negotiating, closing, delivery and payment collection).
• Provide good customer service while attending to sales enquires.
• Call / Text customer to confirm the next-day appointment.
• Inform clients of unforeseen delays or problems.
• Responsible for scheduling the Technician’s daily job.
• Filling in all confirmed appointments into the system.
• Prepares quotation for Replacement or New aircon installation.
• Liaise follow up with clients via email / phone call/ SMS / whatsapp.
• Achieve or exceed monthly quotas of sales target.
• Assists Mini Project Departments on other departments related matters.
• Other required Ad-hoc duties assigned by Manager.