Responsible and managed assigned customer accounts.
Provide product knowledge to customers and handle all customers' inquiries.
Consolidate customers' requirements and report to Manager.
Assist with pre- and post-sales activities to ensure customer satisfaction.
Ability to use technical knowledge to communicate with customers, distributors and internal departments.
Conduct product presentation to prospective customers.
Liaise with various internal departments: HQ or regional offices on customers and distributors related issues.
Prepare Daily reports, Project/Case/Issue progress reports, monthly Sales/Order report, report on the achievement of targets and any other job-related reports when required.
Perform market research to understand key customers’ business growth, market trend and market situation.