PURPOSE OF POSITION:

Provide technical expertise, consulting, and solutions design as an integral part of the complete customer lifecycle, including pre and post sales, project management, support, consultation, and advocacy. Act as the technical liaison between the customer and the organization, ensuring solutions are designed to meet client requirements while aligning with company standards.


ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

Sales Engineer I:





Solution Design & Technical Support


+ Interpret customer requirements and translate them into technical solutions and basis-of-design documentation.

+ Lead ad-hoc brainstorming sessions with internal teams (Engineering, Operations, Product) to develop innovative, complex solutions tailored to customer needs.

+ Design and validate network and technology solutions aligned with company capabilities, defined products, standards, and reg...