Position Overview
Key Responsibilities
Sales Support & Quote Management
Convert customer inquiries (email/WhatsApp) into ERP-based quotations and proposals. Share accurate and timely quotes with customers. Follow up on open quotes and reasons for non-conversion. Re-quote based on internal discussions (pricing, brand, schedule, location). Close open quotes with documented reasons. Order & PO Coordination
Follow up on purchase orders and verify alignment with internal records (product specs, quantity, rates, delivery dates, payment terms). Ensure all special instructions are captured and executed. Sample & Dispatch Coordination
Record and track sample requests. Liaise with sample and procurement departments for dispatch and inward tracking. Coordinate with customers for sample feedback and evaluation. Logistics & Documentation
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