Support the sales team by managing schedule, coordinating activities, and ensuring customer satisfaction through effective communication and administrative support.
Input customer orders, ensure they meet requirements, and verify accuracy to support on-time delivery.
Submit orders to the factory and follow up closely on production status
Handle urgent calls, emails, and messages when sales representatives are unavailable.
Respond to customer inquiries, communicate delays, arrange delivery dates, and assist with scheduling marketing activities.
Mainly liaise with Malaysia and oversea (Thailand, Philippines, Vietnam, Singapore, Indian)