Position Overview
Primary Objective
- Solicit and promote sales of Personal Financing Islamic (PFi) products to achieve business KPIs
- Deliver superior customer experience
Key Responsibilities
Sales
- Solicit and promote sales of PFi products
- Achieve individual sales targets and contribute towards the achievement of Group targets
- Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
- Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
- Cross selling of other retail banking products such as ASB, PF-i, Credit cards etc.
Customer Service
- Ensure high standard of customer experience in line with the quality and standards set by the Bank
Compliance
- Ensure compliance to the policies and procedures s...