Primary Objective

Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs. Deliver superior customer experience.

Key Responsibilities

Sales

• Solicit and promote sales of PF products
• Achieve individual sales targets and contribute towards achievement of Group targets
• Prepare and proactively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross sell other retail banking products such as ASB, PF-i, Credit cards etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance with the policies and procedures set by the Bank