The Sales Coach is responsible for the overall development and performance of assigned bottom performers through facilitation. The Sales coach is responsible for identifying areas for improvement and helping to coach sales agents through supervising sales calls and discussing strengths, as well as possible areas for improvement and ensuring the bottom performers meets the required service level standards.

Responsibilities:

• Responsible for coaching, developing, and improving the abilities of incubation agent to effectively meet performance standards that lead to their successful graduation from the incubation program.


• Perform monitoring sessions and other development activities such as role playing, while meeting the required daily and weekly quotas.


• Provide feedback through daily, weekly, and otherwise assigned reports to Management.


• Conduct daily, weekly, and otherwise assigned performance reviews of...