Position Overview
Responsibilities - Sales Team support: providing necessary materials, data analysis, and contract management for sales activities.
- System management: operating and maintaining sales related systems, managing databases.
- Process Improvement: suggesting and implementing ideas to improve sales operation support process.
- Managing Inquiry / Forecast: capture customer inquiry or forecasted demand in SAP, clarify with Account Managers.
- Managing quote, chasing order booking.
- Pro-actively monitor changes of quotation and liaise with OMD to create PO.
- Support the delivery process and return process (RMA) if needed.
- Monitor delivery / RMA status and update stakeholders (internally / externally).
- Support per request: data collection, status check, follow‑up with stakeholders when needed.
- Initiate order booking process and facilitate hand-over to downstream.
- Ensure proper handover of qu...