Position Overview
1. Customer Service & Sales:Β
- Greet customers warmly and assist them in identifying their needs and preferences.Β
- Deliver excellent customer service by providing product information, offering alternatives, and cross-selling or upselling products.Β
- Maintain in-depth knowledge of the storeβs product range, ongoing promotions, and brand initiatives.Β
- Handle customer inquiries and complaints professionally, escalating when necessary.Β
- Achieve and exceed individual and store-level sales targets (KPIs) on a daily, weekly, and monthly basis.
2. Store Operations:Β
- Ensure merchandise is displayed and replenished in accordance with visual merchandising standards.Β
- Maintain cleanliness, organization, and overall appearance of the store and fitting rooms.Β
- Follow stock management processes including receiving, price tagging, and storing of pro...