Experience: 1 - 2 Years
Location: Office-Based (Gurgaon)
Industry: UPSC Coaching / Ed Tech will be preferred
About the Role
We are looking for a proactive and student-focused Sales & Customer Support Executive who understands the UPSC ecosystem and can effectively guide aspirants regarding our courses, mentorship programs, and services. The ideal candidate should have prior experience in the UPSC coaching industry and possess excellent communication skills in both Hindi and English.
Key Responsibilities Sales & Admissions
Counsel UPSC aspirants and guide them toward suitable programs.
Handle inbound leads through calls, Whats App, email, and social media.
Follow up with prospective students and convert inquiries into enrollments.
Achieve monthly admission and revenue targets.
Maintain accurate records of leads and student interactions in Sheet (Google/excel).
Customer Support
Resolve student queries regarding courses, schedules, payments, app access,...