• Job Category Retail - Store Operations
• Years of Experience Minimum 6 years
• Contract Type Unlimited contract
• Job Schedule Full time
• Locations Store - Singapore Airport T3
• Legal Employer BOISSY SINGAPORE PTE LTD
• Posting Date 03/20/2026, 02:46 AM

MAIN DUTIES:

Back Office Customer Service Management

Management and follow-up of Customer Requests and reservations

Product search: contacting other stores to request for transfers

Customer contact: updates on the customer’s requests

Management and follow-up of after-sales process

Manage the full back-office cycle of Hermes Care files for all kinds of aftersales requests (local, warehouse in France, for all kind of products),

Preparing aftersales parcels to be handed ov...