Key Responsibilities
Invoice Generation & Validation
Prepare accurate billing plans by gathering and verifying project-related data from internal/project teams.
Generate invoices in compliance with contract terms, pricing structures, milestone billing requirements, purchase orders, and company policies.
Coordinate with finance and project teams to resolve discrepancies before invoicing.
Collections Management
Monitor accounts receivable and follow up with customers for timely payments.
Communicate proactively with customers to resolve payment disputes and ensure collections.
Maintain detailed records of collection activities and customer interactions.
Customer Coordination & Relationship Management
Serve as the primary point of contact for billing inquiries and dispute resolution.
Build and maintain strong customer relationships to facilitate smooth collections.
Provide customers with required documentation, account statements, and payment reminders....