Position Overview
Your tasks:
The Sales Administration Executive (SAE) provides essential administrative support to the sales team, ensuring smooth operations, accurate record-keeping, and efficient customer interactions. This role bridges sales, customers, and internal departments, allowing sales representatives to focus on selling while handling backend tasks like order processing and reporting.
Order Processing
Receive, verify, and process sales orders, ensuring accuracy of Purchase Orders details, and customer information.Follow up with customers for payments and drawing approvals.Follow up with factory for order confirmation, production schedule, and shipment schedule.Support export team to verify the shipping documents draft to avoid problems at destination clearance.Customer Service
Respond to customer inquiries regarding order status, delivery, billing, and resolve complaints.Provide customer support on customs declaration, and shipment clearance ...