Responsibilities

• Monitor pending orders proactively and follow up without needing reminders.
• Manage the full sales order process independently, from order taking to invoicing.
• Identify and resolve common order-related issues (e.g., stock availability, pricing discrepancies, delivery timing).
• Coordinate effectively with the warehouse and outbound teams to ensure smooth order fulfilment.
• Accurately input and update customer orders in the system.
• Develop a basic understanding of product knowledge and customer profiles to support sales activities.
• Respond promptly to simple customer inquiries via WhatsApp, phone, or email.

Requirements

• Education: Minimum SPM qualification; Diploma in Business Administration, Marketing, or related field is an added advantage.
• Experience: No prior experience required; training will be provided. Fresh graduates are encouraged to apply.
• Techn...