Job Purpose

Responsible for the day-to-day Sales & Administration in the Sales Office.

Output:

Sales

• Gaining of Product Knowledge.


• Daily communication with Customers, to Retrieve orders according to availability.


• Coordinating logistics & supply according to customers expectation & timing.


• Driving volume and margin targets to meet company forecast and budget.


• Building insight into retail rate of sales on category to optimize sales volume and range assortment.


• Identify new Sales Opportunities.

Customer Satisfaction

• Ensuring that the optimal Service Levels are achieved.


• Channelling queries and complaints to the satisfaction of the clients.


• Feedback and follow-up on queries and complaints.