Establish and standardize trends analysis processes for complex, text-rich, and voluminous datasets containing information on product quality issues occurring in the market
Act as European liaison for new IT system aimed to retain recommendations, analyses, and supporting data for management of inactive/active safety-related defect investigations
Monitor/analyze internal data sources (e.g. PIR accident reports, government complaints, warranty claims, Techline cases, Technical Service Bulletins) to identify any emerging issues relating to vehicle safety
Monitor/analyze external data sources (e.g. VOQ’s, competitor recalls, government investigations) to identify any emerging issues relating to vehicle safet...