Overview

RQ11177 - Sr. Business Analyst

1-year 4-month contract (322 business days) - possible extension

ONSITE 5 days - 56 Wellesly St East, Toronto

Security Level: CRJMC

Must Haves

1. Knowledge and experience with the following Fixing Long-Term Act 2021, Digital Service Standard, Ontario Design System, and Service Design Playbook.
2. Conducting comprehensive user research with relevant end-user groups, as per Service Design Playbook (e.g., interviews, card sorting, empathy mapping).
3. Demonstrated strong interpersonal, verbal, and written communication, and presentation skills
4. Applying re-engineering/lean concepts to promote business improvements through alternative, cost-effective service delivery approaches
5. Highly proficient using MS Office products and collaborative tools such as Miro

Nice-to-have <...