Delivers IT services for the physical network, server applications, and software, through a broad range of responsibilities associated with event management, incident management, request fulfillment, access management, problem management, IT operations controls, and technical management.
Responsible for gathering and analyzing data in support for business cases, projects, and system requirements.
Collaborate in planning, design, development of new applications and enhancements to existing applications.
Prepares and delivers reports, recommendations, or alternatives that address existing and potential trouble areas.