Drive customer satisfaction as a Route Supervisor overseeing service operations. Guide your team in delivering outstanding service, enhancing customer loyalty, and ensuring compliance with routes and policies.
The successful Route Supervisor supports the District Manager in service goals. This role focuses on cultivating a productive district through training, effective communication, and strong relationships with Route Service Representatives. You will oversee daily operations, ensure adherence to safety protocols, and participate in problem-solving to support customer retention.
Key Responsibilities:
• Develop a productive route team through training and meetings
• Conduct customer visits and audits for service improvement
• Supervise route organization and communicate policy changes
• Follow company procedures and evaluate service efficiency
• Manage claims and ensure compliance with vehicle operation safety
Requirements:
• Valid Driver's License and 21 ye...