Service
Classification: Exempt for Commission/Non-Exempt for Hourly
Pay rate: $21.36
The Route Sales Representative supports the Service Departments in its objectives to meet our customers' needs through up-selling, cross-selling, and providing excellent customer service. This position reports to the District Manager.
You Will:
* Prospect and engage new customers within assigned routes, referring qualified leads to the Sales Department
* Provide outstanding customer service to build loyalty and strong relationships.
* Communicate with decision-makers and proactively resolve service concerns
* Follow Service SOPs for installations, deliveries, and account management
* Maintain accurate inventories, route books, and customer files
* Handle customer payments, credits, and change orders accurately
* Monitor accounts and report customer feedback or competitive acti...