Join Roots as a Team Lead in Banff, Alberta, where your leadership will enhance the customer shopping experience. Combine operational excellence with a passion for retail in a vibrant team environment.
In this role, you will function as a vital link between the leadership team and sales associates. Your background in retail, ideally in luxury apparel, equips you to motivate your team while handling key operational responsibilities. You’ll play an instrumental part in creating an engaging and organized store experience.
Key Responsibilities:
• Promote a customer-focused sales culture
• Support the training and onboarding of new team members
• Manage daily bank procedures and POS operations
• Address customer service issues decisively
• Provide feedback on team performance to management
Requirements:
• Minimum 1 year in retail, preferably luxury
• Proven capability in team leadership and engagement
• Strong organizational and problem-solving abilities
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