**Description:**

**Operational**

· Ensures that minimum brand standards have been implemented.

· Embraces all Touch points of Hyatt.

· Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.

· Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

· Maintains par stocks of all equipment and guest supplies as required.

· Fully conversant with all aspects of the Micros System.

· Computes bill and accepts payment

· Ensures the delivery of brand promise and provides exceptional guest service at all times.

· Provides excellent service to internal customers in other departments as appropriate.

· Maintains positive guest and colleague interactions with good working relationships.

· Establishes a rapport with guests maintaining ...