Position Overview
The incumbent in this position is responsible for cleaning guest rooms, corridors, floor public areas and pantries according to standards established by the hotel.
Key Responsibilities
Clean assigned guest rooms according to standards established by the hotel. It involves, but not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, vacuuming the carpet.Whilst cleaning the room, verify that all is in proper condition and order of functioning and reports to Supervisor any items that need repair.Clean corridors and floor public areas around guest rooms assigned. Also maintain cleanliness of equipment and pantries.Keep informed of hotel product and service knowledge in order to answer guest questions.Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons...