Position Overview
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Among others, responsibilities will include assisting with:
Onboarding clients and survey content into the Prevalent cloud hosted platformDistribution of information risk surveys to our clients’ requested third partiesAddressing client queries through first line support by articulating technical concepts to non-technical stakeholders, and following basic troubleshooting stepsMonitoring and managing assessment completion rates through effective communication channels with third partiesConducting analysis on completed survey content and industry reportsManaging third party risk remediation activities with the support of the Prevalent Professional Services TeamEngaging in client touch points to provide updates on progress in collaboration with the Prevalent Customer Success TeamManaging multiple parallel workstreams through basic project managementCreating client reports cov...