The Customer Service Representative (CSR) will take inbound calls from clients and potential clients on a daily basis.
In addition other function duties will be required including check processing and insurance examination.
The CSR will also perform other duties as assigned.
-Take inbound calls from clients
-Function based processes
-Accurately enter case notes into database
-Maintain quality score of 97 or better
-Special research
-Perform other duties as assigned
-Observe professional standards of conduct, including attendance, professional behavior, and dress code.

• Excellent verbal and written communication skills with the ability to interact professionally with clients and management


• Strong problem solving abilities


• Ability to work under pressure


• Strong organizational skills


• Strong analytical and research skills


• Ability to track projects for timely follow-up and completion