Job Description Summary

Assist in tasks related to the analysis and assessment of existing systems, supporting the identification of business, organizational, and operational needs. Provide support in the design, development, and implementation of systems to enhance business functions, processes, and programs.

Key Duties & Responsibilities

+ Evaluate and review departmental IT activities, optimizing resource utilization and allocated funds for IT services.

+ Conduct feasibility studies, business cases, and project proposal reports, delivering final reports to department management.

+ Oversee the design and implementation phases of IT-based business systems, providing support to IT as the department client.

+ Develop user manuals and associated documentation for Business System implementations.

+ Act as the departmental representative, maintaining continuous liaison with the relevant Data Processing Organization (IT or PCD)....