Join Fleet as an IT Support Specialist in Richmond Hill, Ontario, focusing on high-quality support across multiple platforms. This mostly in-office role combines technical skills with customer service excellence.
We are looking for a dedicated IT Support Specialist with over 5 years of hands-on experience. You will be responsible for managing Google Workspace, Microsoft 365, and various security tools while enhancing IT support processes and controls. This role is crucial for ensuring compliance with industry standards and maintaining system integrity across all environments.
Key Responsibilities:
• Act as the leading IT support for North American teams
• Oversee configuration and management of IT assets
• Conduct root cause analysis for significant IT incidents
• Ensure compliance with cyber security standards
• Drive process improvements and automation in IT service delivery
Requirements:
• Tertiary qualification in Information Technology
• Proven abilit...